Information on the protection of personal data

Last updated: May 22, 2018

CIRIFALCO, together with its subsidiaries and affiliates, understands your concerns regarding privacy.

This Privacy Policy describes the types of personal information we collect about consumers, what we may use it for, and who we may disclose it to. The policy also describes the measures we take to safeguard personal information. Furthermore, we explain how you can ask us to (i) access, or modify, the personal information we hold about you, (ii) withdraw the consent you have previously given us, (iii) not send you certain communications and (iv) respond to If you have any questions about our privacy practices.

Our privacy practices vary depending on the country or region in which we operate, to accommodate local practices and legal obligations.

To view specific information on individual countries, select the following Addendum link.

This document contains:

· Information acquired

· How to use the information acquired

· Interest-based ads

· Information shared

· Your options

· Access and correction

· Non-CIRIFALCO stops and services

· Data transfers

· How personal information is protected

· Updates to our Privacy Policy

· How to contact us

· UPS: Privacy Policy - EEA Addendum


Information acquired

We may acquire consumers' personal information (e.g., name, contact information and payment information) in connection with various activities, such as (i) use of the websites and applications, (ii) shipping activities, including deliveries and collections of shipments, (iii) requests to track shipments or respond to questions, (iv) events in which we participate, (v) promotions and other offers, and (vi) calls to customer service and accounting centers that may be recorded.

The types of personal information we may collect include:

· Contact details of natural and legal persons (e.g. name, company name, physical address, e-mail address and telephone or fax number)

· Shipping information (e.g. (i) contact information associated with the shipment such as name, home address, email address and telephone number of the sender, recipient and/or neighbor, (ii) signature for receipt delivery, (iii) CIRIFALCO account number (iv) information you provide to us that allows us to access the locations where we provide service) and information you provide to us about the contents of certain shipments, but only to the extent that an identifiable person can be associated with it .

· Information that allows us to verify the identity of a person

· Names, email addresses and telephone numbers of other people to whom we are asked to send information

· Information provided in response to surveys

· Username, password and other credentials used to access the products and services offered.

· Social media credentials, content and other data posted on our official social media pages or elsewhere on the Internet (e.g. other public sites) and information (e.g. email address and other data you agree to share) that we acquire through apps, tools, widgets and social media plug-ins associated with CIRIFALCO (including third-party login services such as “Log in with Facebook”)

· The geographic location of your mobile device, if you use some features of our apps

· Payment information (including credit card information or online payment service number and billing address) and financial information (e.g. bank account numbers)

· Tax code, in cases where you request products or services for which such data are necessary, or in relation to certain promotions or prize competitions

· Other personal information that you may provide to us for the purchase of a product or service.

To provide our services, we also receive personal consumer information from our customers. We may receive personal information from third parties, including public databases, social media, or third-party partners such as analytics or marketing providers.

Furthermore, when you visit our websites, use our apps or interact with associated tools, widgets or plug-ins, we may acquire certain information by automated means, e.g. cookies and web beacons. The information we collect in this way includes your IP address, unique device identifier, browser characteristics, device characteristics, operating system, language preferences, link URLs, information about your actions, and dates and times of activity. A “cookie” is a text file that websites send to a visitor's computer or to another device connected to the Internet in order to uniquely identify the visitor's browser, or to store information or settings in the browser. A “web beacon,” also called an Internet tag, pixel tag or clear GIF, connects web pages or apps to web servers and can be used to transmit information back to a web server. Through these automated capture methods, we collect and store “clickstream” data that tells us aboutusage behavior. We may link certain data elements collected by automated means, such as your browser information, with other information we collect about you, for example, whether you opened an email we sent you. We may also use third-party analytics tools to learn about visitor traffic on our websites or apps. Your browser can tell us how to notify you of the receipt of certain types of cookies or how to limit or disable other types. However, we remind you that without cookies you may not be able to use all the functions of our sites or apps. We and others (e.g. our advertising networks) may collect personally identifiable information about our visitors' online activities over time and across third-party websites when they use our websites and apps.

Providers of third-party apps, tools, widgets and plug-ins on our websites and apps, such as the Facebook “Like” button, may also use automated means to collect information about your interactions with them. functions. This information is subject to the privacy policies or notices of those providers.

How to use the information acquired

We may use the information acquired to:

Provide products and services requested by users (e.g. logistics, supply chain management, customs clearance and brokerage, financial services)

· Process and collect payments

· Provide customer support and respond to user requests, questions and comments, as well as communicate with them

· Send users tracking updates (from CIRIFALCO and/or our corporate partners) and help them select the most practical delivery options

· Create and manage users' CIRIFALCO accounts (including those online on cirifalco.it – sparemotori.it with its various functions, e.g. the address book.

· Offer users products and services that we believe will be of interest to them

To provide notices about your participation in or to administer these special events, programs, surveys, contests, sweepstakes, and other offers or promotions

· Allow users to publish posts on our blogs and interact with CIRIFALCO via social media

· Send information to your contacts if we are asked to do so

· Process claims received in connection with our services

· Operate, evaluate and improve our business (including developing new products and services, managing our communications, ensuring the effectiveness of our sales, marketing and advertising, and analyzing and improving our products , services, websites and apps, ensuring the security of our networks and information systems, performing accounting, auditing, billing, reconciliation and collection activities, as well as improving and maintaining the quality of our customer services )

· Conduct data analysis (including market and consumer research and analysis, trend analysis and profiling, financial analysis and anonymization of personal information)

· Protect against, detect and prevent fraud and other prohibited or illegal activities, claims and other liabilities.

· Comply with applicable legal obligations and our policies

· To assert, exercise and defend legal rights

· Monitor and report compliance issues

In addition, we use information collected online through cookies, web beacons and other automated means for purposes such as (i) personalizing our users' visits to our websites or apps, (ii) delivering content (including advertising) tailored to the interests of our users and in line with their use of our websites and apps, and (iii) to manage our business. We may integrate data acquired by automated means with information about your location (e.g. postal code) to provide you with content that may be of interest to you. We also use this information to diagnose technical and service problems, operate our websites and apps, identify our users, and gather demographic information.